Service and Complaints

　　Service and Complaints：027-59255308

　　E-mail: whxf000@126.com

 

　　Perfect pre-sales service

　　Product introduction→configuration selection→differential communication

 

　　Meticulous on-sale service

　　Production plan → in-house production → quality assurance

 

　　All-round after-sales service

　　Satisfactory delivery → personnel training → complaint response

 

　　Hubei 3611 Special Equipment Co., Ltd. takes "Meticulous Service, Quality Creation" as its service tenet, and provides one-stop product service for every customer. After the product is delivered to the customer, our factory will send personnel to train the user on the operation, maintenance and basic troubleshooting of various functions of the special vehicle. In the later period, after-sales service personnel will be arranged to take the initiative to visit to eliminate hidden troubles. When the product fails, our factory promises 24 hours (7 days) uninterrupted technical telephone support. Arrive at the scene within 48-72 hours in China, and express emergency parts to ensure the normal use of the vehicle.