- Categories:After-sales service
- Time of issue:2018-09-29 00:00:00
Our factory provides the following technical support:
1. Our factory provides technical documents such as operation manuals, operating instructions, maintenance manuals or service guides for the goods.
2. On-site movement, installation, commissioning, start-up supervision and technical support of goods;
3. Provide special tools and auxiliary materials required for the assembly and maintenance of goods;
4. Supervise the operation and maintenance of all goods within the time limit agreed in the contract;
5. Free training for end-user operators.
6. Provide 24-hour telephone service, and have professional and technical personnel to provide high-quality services.
7. Provide 7 x 24 hours of technical consulting services. During normal use during the warranty period, the fault response time will be 2 hours, and the fault will be removed on site within 48-72 hours depending on the maintenance level.
Lin Qichun (Minister)13797012757
Xu Aiqing (engineer)15871036244
Tian Jun (engineer)13036117393
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